For water customers

If you have trouble paying your water bill, you may be eligible for a program that will offer a discount or payment plan.

Discounts & assistance

Income-based water bill assistance

The Water Revenue Bureau (WRB) and the Philadelphia Water Department (PWD) offer a number of income-based water bill assistance options for qualifying customers.

Senior citizen water bill discount

The Water Revenue Department offers a 25% discount on water and sewer bills to qualifying seniors who are water customers. Follow the link above to learn about applying.


Payment plans

Water bill payment plans

If you’re having trouble paying your water bill, you can arrange a payment agreement with the Water Revenue Bureau.