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Information on the program that helps businesses reduce damage after disasters by allowing access to restricted areas after an emergency.
Accessibility resources and accommodations available in Philadelphia.
Requirements for the Active Duty Tax Credit, which is offered to members of the armed services who are called to active duty outside PA.
Information on what to do if there's an active shooter event in Philadelphia.
Some children in foster care need adoptive homes. Explore the process of adopting from foster care.
Information on what to do after an emergency, including how to get access to a restricted area, and how to get disaster recovery funding.
Resources you can use to find current air quality information for Philadelphia.
Information about taxes that are imposed on admission fees for attending any amusement in Philadelphia.
Appeal a denied request for reserved residential on-street parking for people with disabilities.
Due dates and instructions for challenging a property assessment that you believe is incorrect.
How to search and apply for a job working for the City of Philadelphia.
Identifying and getting the necessary trade license to do business in Philadelphia.
Have a question about your EMS bill? Call our billing company at (888) 987-1135.
CARO responds to questions, concerns, or complaints about any services provided by DHS.
Attend a workshop and learn what to do in case of an emergency --- hosted by the Office of Emergency Management.
How to begin training for a career in the Fire Department as a teenager or young adult.
The process and requirements for becoming a Philadelphia firefighter.
If you are interested in becoming a foster parent, we have the information and resources to help you get started.
The process and requirements for becoming a paramedic.
Job information and steps to take if you want to become a Philadelphia police officer.
Instructions for applying to become a substitute teacher for the School District of Philadelphia.
How people in Philadelphia can begin the process of becoming a United States citizen.
Instructions and contact information for property owners, tenants, and occupants to use when setting up a water and sewer services account.
General information and membership details for Philadelphia’s bike share program, Indego.
Tax requirements for individuals, partnerships, associations, limited liability companies, and corporations engaged in for-profit activity.
Official regulations, including related amendments and rulings, for business taxes collected by the City of Philadelphia.
Tax types and requirements for businesses that are located or operate in Philadelphia.
Information on what to do if you suspect carbon monoxide poisoning, and some carbon monoxide safety tips.
Information on rallying points for for high-rise office buildings in Center-City.
Information on charter schools, including school profiles and annual charter evaluations.
A summary of City building codes, and a link to the complete code.
Find a City health center near you.
Actions the City takes when it declares a Code Blue to keep people who are homeless safe from extreme cold.
Answers to some frequently asked questions about the Zika virus in Philadelphia.
Details on the CDC Tax Credit, for businesses that support economic development in distressed parts of the city.
Who to contact if you have an animal control emergency, or want to report an animal care violation.
Where to find public cooling centers during times of extreme heat and humidity in Philadelphia.
Information about what water customers are responsible for and what they should expect from their water service.
Describes when the City uses collection agencies to help collect delinquent taxes, and provides links to the agencies the City uses.
Information on symptoms and treatment of the Zika virus.
Information on where the funding for disaster recovery comes from for the City of Philadelphia.
Information on the forms of discrimination that are illegal in Philadelphia.
Where and how you can discard natural waste if you live in Philadelphia.
Request a hearing or a review for a Code Violation Notice.
Instructions on how to appeal a parking ticket in person, by mail, or online.
How to dispute a red light camera ticket by mail or by phone.
If you think there's an error or a problem with your water bill, you can appeal to the Water Revenue Bureau.
How to dispute an Excess False Alarm Fine that you think is in error.
The Distressed Business Tax Credit is for businesses that lost 10% or more of their net income because of a public works project.
Information on what to do if a drought strikes Philadelphia.
Vendors that allow you to e-file your City taxes.
Resources for accessing and affording early childhood education in Philadelphia.
Information for workers, community groups, and employers about the federal Earned Income Tax Credit (EITC). The EITC is not a City program.
Tax filing and payment details for people who work in Philadelphia but don't have City Wage Tax withheld from their paycheck.
Information on what to do if an earthquake strikes Philadelphia.
Description and enrollment details of the electronic funds transfer (EFT) program, which lets you pay City taxes from a bank account.
Information on donations that might be helpful after a disaster.
Information on evacuation routes and evacuation zones in Philadelphia.
Information on how to respond if there's an explosion in Philadelphia.
Locate a fire station in Philadelphia.
Locations of trash and recycling centers in Philadelphia where you can drop off bulk trash and recycling.
Eligibility details for subsidized child care in Philadelphia, and how to contact Child Care Information Services.
How to find someone who has been taken to a Philadelphia jail or prison.
Information and tools to help you determine which licenses and permits you need for your business.
Tools and resources for finding your school catchment, determining your neighborhood school, and exploring charter school options.
Information on how to prepare for a fire before it starts.
Information on how to prepare for and deal with flooding in Philadelphia.
Description of the Tax Sale Escrow Program, which lets people request that a tax-delinquent property be sold at a sheriff sale.
Links to general tax regulations and miscellaneous tax-specific regulations for the City of Philadelphia.
Requirements, timelines, and forms for requesting a refund on all City taxes, bills, fines, and fees except the Wage Tax.
Description of how to order a copy of a birth certificate (with a raised seal) online, by mail, or in person.
Instructions for finding and obtaining the permits you need for a building or construction project.
Information on business and trade licenses and how to apply.
Instructions on applying for a Certificate of Occupancy, which is required by the City for some construction projects.
Instructions for getting a commercial activity license, which is required in order to conduct business in Philadelphia.
Instructions for obtaining copies of divorce decrees in Philadelphia.
Information on how to order a copy of a death certificate (with a raised seal) online, by mail, or in person.
Application and instructions for getting a gun license in Philadelphia.
Sign up for a library card to borrow books, movies, music, and more from the Free Library of Philadelphia.
Rules and instructions for getting a dog license in Philadelphia.
Requirements, fees, and instructions for obtaining a marriage license from the City of Philadelphia.
Instructions on how to get a police, fire, or EMT report by mail or in person.
Find out who can file for a Protection From Abuse (PFA) order, what it covers, and where to go if you need one.
You can request smoke alarms through Philly311, and the Fire Department will install them in your home for free.
You need a tax account in order to pay business taxes, and the Earnings and Wage Tax.
Information and resources for people who are impacted by domestic violence.
How to sign up for PA SAVIN, a service that will notify you if an inmate is released or transferred from jail or prison.
Assistance programs available for owner-occupied households.
Instructions for how to get a tax clearance certificate when one is requested by the City.
How to apply for the Homestead Exemption if you own your home in Philadelphia.
Information on how to get the vaccinations you might need if you're traveling to another country.
Getting the right vaccines (shots) helps protect you, your family, and your community from getting sick.
If you have health insurance, it's easy and often free to get the immunizations you need to protect yourself from dangerous diseases.
Get a flu shot so you don't pass it on to people who are more vulnerable than you are.
How to get your car back after it has been towed, and contact information for the Philadelphia Parking Authority.
Requirements and forms for the Green Roof Tax Credit, which is offered to businesses that construct a roof that supports living vegetation.
Information on what to do if there's a hazardous materials incident in Philadelphia.
Requirements for taking the Healthy Beverages Tax Credit which you can take against your BIRT if your store sells healthy drinks.
How to recognize heat-related illnesses.
Information on how to manage excessive heat in Philadelphia by staying safe and cool.
Details about what the Hotel Tax is, who needs to pay it, and in what circumstances.
Methods and instructions for filing returns and making payments on City taxes.
Information on how you can help after a disaster.
Information on what to do in human-caused hazards in Philadelphia.
Information on what to do during a hurricane or tropical storm if one should hit Philadelphia.
Official regulations, including related amendments and rulings, for income taxes collected by the City of Philadelphia.
Tax requirements for anyone who is paid for work performed in Philadelphia, or for Philadelphia residents receiving unearned income.
Information about payment agreements available to water bill customers.
Information on what to do if any disease or biological emergencies occur in Philadelphia.
Current interest rates, penalty amounts, and fees that the City applies to late tax returns and delinquent payments.
Eligibility and application details for the Job Creation Tax Credit, which rewards businesses that increase jobs in Philadelphia.
A program that exempts new businesses from paying the Business Income and Receipts Tax during the first two years of operations.
Information on how to keep your paper and computer files and records safe in an emergency.
The City requires that pet owners keep their pets safe during extreme heat and cold.
Describes Keystone Opportunity Zones (KOZ) and the City tax credit offered to businesses that invest in these areas.
Information on what to do in an emergency that requires you to stay home, and in an emergency that requires you to evacuate.
Information for Philadelphians about lead safety.
How to find classes and other resources for people who do not speak English fluently.
Learn how to get and use naloxone, a medication that reverses an opioid overdose. Also sold under the brand names Narcan and Evzio.
Resources and tools for the LGBT community in Philadelphia.
Eligibility and benefits information for businesses that begin offering life partner or transgender care health benefits to employees.
Tax requirements that apply to the sale of liquor, wine, or malt and brewed beverages in Philadelphia.
Income and program requirements for Real Estate Tax bill discounts.
Instructions for finding zoning information for a property in Philadelphia.
Application details for the Real Estate Tax freeze, which is offered to senior citizen homeowners who meet age and income requirements.
Information on how to make a personal evacuation kit. It should have basic supplies to help keep you and your family healthy and safe.
Information on how to create a kit to keep in your house for use in an emergency when you can't leave the house.
Information on how to make an emergency plan to prepare for any emergencies that may come up.
A link to an interactive map of Philadelphia.
Tax information for owners or operators of for-profit amusement or entertainment devices.
Information on how to handle natural hazards that may hit Philadelphia.
Tax requirements imposed on net profits from the operation of a trade, business, profession, enterprise, or other activity.
Information on what to do if there's a nuclear or radiation incident in Philadelphia.
Information on how to set up water services for those who have permission to live in a property without a lease.
Tax requirements that apply to the rental or purchase price of space used for outdoor advertising signs.
Information on the history of the Zika virus, and its recent spread.
Details on the City law that requires sick leave for employees, and how to report a Philadelphia business that isn’t following the law.
Details about what the Parking Tax is, who needs to pay it, and when.
Pay the fine for code violations.
Accepted methods of payment for parking tickets.
Instructions on how to pay a ticket issued through the Red Light Camera Program.
Pay the fee for an Excess False Alarm Fine.
How to pay a delinquent tax balance and who to contact if you need to set up a payment plan.
Details about what the Philadelphia Beverage Tax is, who needs to pay it, and when. Official tax regulations are provided.
Tax credit details for businesses that employ someone who is returning to work after incarceration, or who is on parole or probation.
Guidelines and resources for planning a block party in Philadelphia.
Information on how to make emergency plans for everyone in your household, including your pets.
Information on how pregnant women can become infected with Zika virus.
Information on how to prepare for different kinds of emergencies in Philadelphia.
Find out how to prevent or postpone a water shutoff.
Information on the best way to prevent yourself from getting bitten by mosquitoes that carry the Zika virus.
Information for new property owners on how to set up water services.
Guidelines for determining which Real Estate Tax abatements you can get for your property.
Explore ways to reduce your Real Estate Tax through exemptions available to Philadelphia property owners.
Official regulations for property taxes collected by the City of Philadelphia.
Tax information for owners of property located in Philadelphia, including tax rates, due dates, and applicable discounts.
Manage the stormwater at your home with a free rain barrel, downspout planter, rain garden, or porous paving installed at a reduced price.
Rates, due dates, discounts, and exemptions for the City's Real Estate Tax, which must be paid by owners of property in Philadelphia.
Eligibility and requirements for postponing payment on increases in Real Estate Taxes.
Details on the Real Estate Tax Receivership Program, in which the City has a third party take over management of a tax-delinquent property.
Form and instructions for claiming a refund on excess Real Estate Tax paid to the City.
Requirements and rates related to the Realty Transfer Tax, which applies to the sale or transfer of real estate located in Philadelphia.
Information about why water service might be shut off.
Claim a refund for taxes you paid on the same income to both the City of Philadelphia and another local jurisdiction outside Pennsylvania.
Information about how to register your burglar alarm and pay the annual fee.
Instructions for registering a business in Philadelphia, including how to choose your business structure and get a City tax account number.
Describes how to get a certificate of rental suitability, which the City requires from people who rent out their property.
Directions for reporting a building code violation through Philly311 or an online form.
Instructions for what to do if you want to report a noise violation.
Let us know about a potentially dangerous condition at a home or business.
Instructions for reporting potholes, street light outages, and other problems to 311, and tracking the progress of your service request.
What to do if you see a vacant or dangerous building in your neighborhood.
Call the DHS hotline at (215) 683-6100 24 hours a day, seven days a week to report suspected abuse or neglect of children.
When and how to report elder abuse in Philadelphia.
What you need to know about reporting for jury duty, including location, exemptions, and rescheduling.
How to get graffiti removed by the Anti-Graffiti Network.
How to determine if you've been the victim of wage theft, and how to report it.
Instructions for how to get water service restored after it has been shut off.
Instructions for tax preparers who wish to receive software from Revenue to help complete and file certain returns electronically.
Important steps you can take to reunify your family if your child or children have been put in foster care.
Tax requirements that apply to taxable goods and services by retailers and service providers.
Tools and resources to avoid losing your property through foreclosure in Philadelphia.
Tax details for Philadelphia residents who receive unearned income such as dividends, royalties, rental income, and some types of interest.
The full regulations for School Income Tax.
Search for information on a property's trade licenses, violations, and permits or search for business license information.
The City offers a discount on water and sewer bills for senior citizens who meet age and income requirements. Find out how to apply.
Services available to people in Philadelphia who are homeless or at risk of becoming homeless.
If you’re behind on paying your taxes, the Department of Revenue will work with you to arrange a payment agreement.
Arrange a payment agreement if you have difficulty paying taxes on real estate that you own but don’t occupy.
Payment information for those who are having trouble paying their water bill.
Program guidelines for homeowners who agree to make affordable monthly payments on property taxes that are past due.
Instructions for senior citizens and low-income taxpayers who want to pay their Real Estate Tax in monthly installments.
Information on buying a property from a sheriff's sale, stopping a sheriff's sale, and claiming excess sheriff sale funds.
Information on how to stay informed during an emergency using ReadyPhiladelphia, the media, and Philly311.
Instructions for property owners on how to permanently stop water and sewer services.
Resources for finding out about street closures in Philadelphia.
Instructions on how to submit an anonymous tip to the police via text, phone, email, or using an online form.
Tax credit eligibility requirements, amounts, and application details for businesses that meet certain sustainability criteria.
A tax credit for new businesses, that allows new, sustainable, job-creating businesses to use a 0% rate on BIRT for the first three years.
Information on free adult education classes supported by the Free Library and the Office of Adult Education.
Explains technical or "private letter" rulings, where taxpayers request interpretation of their tax situation from Revenue. Also lists fees.
Information for those who pay rent on how to set up water services.
Information about how Philadelphia prepares for and prevents acts of terrorism.
Information on what to do before and during thunderstorms in Philadelphia.
Tax requirements that apply to tobacco and tobacco-related products sold by retailers, including items sold through vending machines.
Information on what to do before and during a tornado in Philadelphia.
Track payments the City owes you as a vendor.
Trash and recycling collection schedules for your neighborhood.
Information on travel precautions one should take to prevent Zika transmission.
Information on rallying points for University City high-rise office buildings in case of emergency.
Tax requirements for owners or landlords whose property is used for business purposes in Philadelphia.
Information on how to prepare for a utility interruption and power outage.
Protect your children from these diseases by making sure that they are up-to-date on their vaccinations (shots).
Information about taxes applied to the use of valet parking services in Philadelphia.
Details about what the Vehicle Rental Tax is, who needs to pay it, and when.
Eligibility and application details for businesses that participate in Credit for Employment of Returning Veterans of the Armed Services,
Rules and policies for visiting someone who is incarcerated in a jail or prison in Philadelphia.
Requirements for when a business comes forward to register, file, and pay for taxes owed.
Information on volunteering in Philadelphia after a disaster.
Find out where you can vote and what's on your ballot.
Instructions for taxes that apply to payments a person receives from an employer in return for work or services.
Claim a refund on Wage Taxes paid to the City. Instructions are for salaried and commissioned employees as well as income-based refunds.
How to apply for assistance on your water bill based on income, age, or a special situation that is making it hard to pay your water bill.
Instructions for installing water meters and what to do if a water meter is damaged.
Details about the equipment that connects your property to the City’s water and sewer service lines, and what you’re required to maintain.
Find out why water shutoffs happen, how to prevent them, and how to get water service turned back on.
Prevention, testing, and education for Philadelphia residents, and professional support for healthcare providers.
How Philadelphia residents can prevent mosquitoes and mosquito bites.
Information on how to handle severe winter weather in Philadelphia.
Information about Zika in Philadelphia, and how the City is working to prevent the emergence and spread of the disease.