The Water Revenue Bureau provides all billing and collection functions for water and sewer charges. We ensure that the Philadelphia Water Department has the financial resources needed to provide reliable, high-quality water to Philadelphia residents, businesses, and communities.
Water Revenue services
Information for tenants, property owners, and occupants on becoming a water customer.
Information on how to request an informal hearing with the Water Revenue Bureau where you can dispute or appeal a water bill.
Information on how to pay your water bill. The Water Revenue Bureau bills and collects payments for both commercial and resident accounts.
Information on reading your water meter, understanding Automatic Meter Reading (AMR), reporting a broken water meter, and installing a new water meter.
Information for water customers on their rights and responsibilities.
Information regarding voluntary and involuntary water shutoff, and how to restore your water service.