Due to extremely hot weather, the City is implementing a Heat Health Emergency. Use our tips on staying cool, or go to a cooling center. For help call the heatline at (215) 765-9040.
In effect: 3:00 p.m. on Thursday, July 20 to 11:00 p.m. on Friday, July 21

Water Revenue

The Water Revenue Bureau provides all billing and collection functions for water and sewer charges. We ensure that the Philadelphia Water Department has the financial resources needed to provide reliable, high-quality water to Philadelphia residents, businesses, and communities.

Water Revenue services

Become a water customer

Information for tenants, property owners, and occupants on becoming a water customer.

Dispute a water bill

Information on how to request an informal hearing with the Water Revenue Bureau where you can dispute or appeal a water bill.

Pay a water bill

Information on how to pay your water bill. The Water Revenue Bureau bills and collects payments for both commercial and resident accounts.

Water meters

Information on reading your water meter, understanding Automatic Meter Reading (AMR), reporting a broken water meter, and installing a new water meter.

Water customer rights & responsibilities

Information for water customers on their rights and responsibilities.

Water shutoffs

Information regarding voluntary and involuntary water shutoff, and how to restore your water service.