What we do
Philadelphia DHS is the county child welfare agency. Our main service areas include:
- Child Welfare. We operate Philadelphia’s child abuse hotline, investigate child abuse and neglect allegations, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services.
- Improving Outcomes for Children (IOC). IOC is our community based approach to providing child welfare services. The focus is one case manager, one plan, with services in the community. The priority is that more kids stay in their community of origin and live with kin. We want to reduce the number of youth in residential placement.
IOC is a partnership with Community Umbrella Agencies (CUAs), who are private providers. CUAs provide case management of families involved with DHS.
- Foster and Adoption. We work with state-licensed agencies who certify foster homes. The goal of foster care is to reunite children with their families. When this is not possible, many resource parents choose to adopt the children that are in their care. Learn more about fostering and adoption.
- Juvenile Justice. We operate Philadelphia’s juvenile detention center, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.
- Prevention. Prevention services work to reduce child abuse and neglect and to support families to care for their children safely at home.
Cynthia F. Figueroa, Commissioner of the Philadelphia Department of Human Services (DHS), has devoted her career to helping improve the lives of vulnerable children and families.
Prior to her appointment as Commissioner by Mayor Jim Kenney, Figueroa served as President and CEO of Congreso de Latinos Unidos. There she had fiscal oversight of $25 million dedicated to strengthening Latino communities through social, economic, education and health services.
From 2008 to 2011, Figueroa served as Deputy Commissioner for DHS and was responsible for the oversight of what was then known as the Division of Community Based Prevention Services. She was instrumental in enhancing relationships with key stakeholders including the School District of Philadelphia, other City departments, and the provider community.
In addition to her roles at DHS and Congreso, Figueroa has served as executive director of Women Against Abuse. Early in her career, she worked on the frontline serving clients in a variety of settings, including programs for female offenders, persons living with HIV/AIDS, and victims of domestic violence.
The recipient of a prestigious Eisenhower Fellowship, Figueroa brings international leadership and recognition to DHS. She has also received the University of Pennsylvania Outstanding Leadership Award, the National Football League/Philadelphia Eagles Hispanic Heritage Leadership Award, and the prestigious Peter B. Goldberg Aramark Building Community Executive Leadership Award. In addition, in 2016 she was awarded the Hispanic Bar Association La Justicia Award.
In 2015, Figueroa was appointed to the USA Board of Trustees for United Way. She also serves on the board of trustees for her alma mater, Spring Hill College. Born in Arecibo, Puerto Rico, she and her family reside in the Northwest section of Philadelphia.
|Name||Job Title||Phone #||Social|
|Kimberly Ali||Deputy Commissioner, Child Welfare Operationsemail@example.com||(215) 683-6014|
|Paul M. Bottalla||Director, Policy and Planningfirstname.lastname@example.org||(215) 683-1773|
|Staci Boyd||Operations Director, Improving Outcomes for Childrenemail@example.com||(215) 683-0425|
|Timene L. Farlow||Deputy Commissioner, Juvenile Justice Servicesfirstname.lastname@example.org||(215) 686-4845|
|Samuel Harrison, III||Operations Director, Investigations, Assessments & Referral Servicesemail@example.com||(215) 683-6020|
|Heather Keafer||Director of Communications and External Relations (Media inquiries)||firstname.lastname@example.org||(215) 683-6012|
|Waleska Maldonado||Deputy Commissioner, Preventionemail@example.com||(215) 683-4254|
|Vongvilay Mounelasy||Deputy Commissioner, Administration & Managementfirstname.lastname@example.org||(215) 683-6045|
|Christi Rinehart||Operations Director, Permanency & Well Being Serviceemail@example.com||(215) 683-6050|
|Liza M. Rodriguez||Deputy Commissioner, Performance Management and Technologyfirstname.lastname@example.org||(215) 683-0434|
|Jessica S. Shapiro||First Deputy Commissioneremail@example.com||(215) 683-6010|
|Christopher Simi||Deputy Commissioner, Financefirstname.lastname@example.org||(215) 683-6060|
|Gary D. Williams||Chief Learning Officeremail@example.com||(215) 683-6014|