Learn about Philadelphia utilities and pay your water bill. Dispute a water bill If you think there's an error or a problem with your water bill, you can appeal to the Water Revenue Bureau. Income-based water bill payment agreements Information about payment agreements available to water bill customers. Rain Check program Manage the stormwater at your home with a free rain barrel, downspout planter, rain garden, or porous paving installed at a reduced price. Senior citizen water bill discount The City offers a discount on water and sewer bills for senior citizens who meet age and income requirements. Find out how to apply. Water & sewer services Learn about water customer responsibilities, pipe and meter maintenance, and what to do when your water is shut off. Water bill customer assistance How to apply for assistance on your water bill based on income, age, or a special situation that is making it hard to pay your water bill. Pay a water bill Instructions and fees for accessing and paying your water and sewer services bill.