Due to extremely hot weather, the City is implementing a Heat Health Emergency. Use our tips on staying cool, or go to a cooling center. For help call the heatline at (215) 765-9040.
In effect: 3:00 p.m. on Thursday, July 20 to 11:00 p.m. on Friday, July 21

Streets, sidewalks & alleys

Report a pothole or street light outage

You can call 311 or use Philly311’s online tool to report problems in your community, such as potholes, graffiti, or street light outages. Once you submit a report, you can track its progress online to make sure it gets fixed.

To submit a service request online, visit:

To track the progress of a service request you submitted, access:


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