City-wide safety procedures, and strategies for dealing with man-made and natural disasters. Ask about an EMS bill Have a question about your EMS bill? Call our billing company at (888) 987-1135. Code Blue Actions the City takes when it declares a Code Blue to keep people who are homeless safe from extreme cold. Contact animal control Who to contact if you have an animal control emergency, or want to report an animal care violation. Find a fire station Locate a fire station in Philadelphia. Get a smoke alarm installed You can request smoke alarms through Philly311, and the Fire Department will install them in your home for free. Keep pets safe The City requires that pet owners keep their pets safe during extreme heat and cold. Lead exposure Information for renters and landlords about lead safety. Report a possible fire code violation Let us know about a potentially dangerous condition at a home or business. Prepare for an emergency Information on how to prepare for different kinds of emergencies in Philadelphia. Natural hazards Information on how to handle natural hazards that may hit Philadelphia. Get a restraining order Find out who can file for a Protection From Abuse (PFA) order, what it covers, and where to go if you need one. Human-caused hazards Information on what to do in human-caused hazards in Philadelphia. Evacuations Information on evacuation routes and rallying points for high rise buildings. After an emergency Information on what to do after an emergency, including how to get access to a restricted area, and how to get disaster recovery funding. How you can help Information on how you can help after a disaster. Get notified when an inmate is released How to sign up for PA SAVIN, a service that will notify you if an inmate is released or transferred from jail or prison.