Due to extremely hot weather, the City is implementing a Heat Health Emergency. Use our tips on staying cool, or go to a cooling center. For help call the heatline at (215) 765-9040.
In effect: 3:00 p.m. on Thursday, July 20 to 11:00 p.m. on Friday, July 21

Payments, assistance & taxes

Pay a water bill

Instructions and fees for accessing and paying your water and sewer services bill.

Before you start

You’ll need:
Your 16-digit water/sewer account number (found on your bill)

If paying by eCheck, you’ll also need:

  • Your bank’s nine-digit routing number
  • Your savings or checking account number

You can pay with any of the following

  • Automatic Bank Payments
  • Credit Card (processing fee applies)
  • Check or Money Order
  • eCheck (processing fee applies)

To set up automatic monthly payments from your bank account, use the ZipCheck payment authorization form.

Fees

  • Automatic Bank Payments: Free
  • eCheck Payment: Free
  • Credit Card Payment (Residential): $3.95
  • Credit Card Payment (Commercial): $13.95
  • Returned Checks: $20.00
  • Late Fees: 5% of the total due will be added to your bill if you do not pay it on time. An additional 0.5% charge will be added for each month your charges are not paid.

Other ways to pay

By mail

Mail in the return portion of your bill with a check or money order, made payable to:
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

By phone

Pay through an interactive voice system by calling (877) 309-3709

In person

Visit one of our three authorized payment centers. Cash payments are not accepted.

Center City

Municipal Services Building
1401 JFK Blvd., Concourse Level
Hours: Open Monday through Friday, 8 a.m. – 5:30 p.m.

North Philadelphia

Hope Plaza
22nd & Somerset Street
Hours: Open Monday through Friday, 8:30 a.m. – 5 p.m.

 Northeast Philadelphia

7522 Castor Ave.
Hours: Open Monday through Friday 8:30 a.m. – 5 p.m.

Need help paying?

If you can’t afford to pay your water bill in full and on time, you can set up a payment agreement.

Contact the Water Revenue Bureau

By phone

(215) 686-6880
Hours: Open Monday through Friday, 8:00 a.m. to 5:00 p.m.

By email

wrb.helpdesk@phila.gov

By mail

Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

Get an old water bill

If you need a copy of an old water bill please contact the Water Revenue Department at (215) 686-6880, or visit us in the Municipal Services Building Concourse Level at 1401 John F. Kennedy Blvd.


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