Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe.
If you see someone who needs shelter, call (215) 232-1984.
In effect: 7:00 p.m. on Tuesday, Dec. 12 to 10:00 a.m. on Monday, Dec. 18

Mental & physical health

Help for children and families

Family Empowerment Services (FES)

Raising a family and maintaining a household can be extremely challenging, especially if you don’t have any support. Family Empowerment Services (FES) helps assess the challenges you’re facing and provide the support and resources you need to maintain a stable and healthy family.

FES workers assess your needs and put in place the appropriate services to address them – whether you need help linking to a social or economic service or could just use some parenting guidance.

To determine whether you are eligible for FES services and to begin an initial assessment, call (215) 683-4000.

Truancy Intervention and Prevention Services (TIPS)

Truancy Intervention and Prevention Services (TIPS) help youth improve school attendance to avoid getting in trouble with law enforcement. DHS works with the School District of Philadelphia, Family Court, and community-based agencies (CUAs) to give families the support they need to help kids get to school. By identifying the possible causes for truancy, TIPS can provide services to improve these behaviors, provide resources to the family, and prevent them from having to appear in court.

Youth can be referred to TIPS by families, schools, the court system or the Police department.

To find out more about TIPS, call (215) 683-4000.

Intensive Prevention Services (IPS)

Intensive Prevention Services is a community-based prevention program offered to youth aged 10 to 19. IPS provides support to youth who are having disciplinary issues at school or conflicts at home, in an effort to prevent them from entering the juvenile justice system, or a juvenile delinquent facility. Each participant gets a customized service plan to:

  • Strengthen their sense of self worth.
  • Enhance life skills.
  • Provide academic support.
  • Improve relationships at home, at school, and in the community.

Youth are referred to IPS by families, schools, the court system, or the Police department. Services are free and located in six agencies across Philadelphia.

South Philadelphia
Diversified Community Services
1529 S. 22nd St.
Philadelphia, PA 19146
(215) 336-5505

West Philadelphia
The Bridge
4115 Lancaster Ave.
Philadelphia, PA 19104
(267) 350-7635

Northwest Philadelphia
Juvenile Justice Center of Philadelphia
100 W Coulter St.
Philadelphia, PA 19144
(215) 849-2112

Northeast Philadelphia
CORA Services
8540 Verree Rd.
Philadelphia, PA 19111
(215) 342-7660

Kensington/Frankford
Norris Square Community Alliance
174 W. Diamond St.
Philadelphia, PA 19122
(215) 426-8734

North Philadelphia
PAAN – Phila Anti-Violence Anti-Drug Network
2700 N. 17th St. Suite 200
Philadelphia, PA 19132
(215) 940-0550

To find out more about IPS, call (215) 683-4000.

Education Support Center (ESC)

The Education Support Center (ESC) supports the educational needs of children and youth involved with DHS Services for school-aged children and youth from pre-K to college. The ESC works with the School District to prevent school moves and any other disruptions to a child’s education when in placement.

Our services also help children to overcome any other education challenges. Some of the areas we offer support services to families are:

  • Coordinating transport to school when necessary and childcare.
  • Academic challenges and special needs.
  • Discipline/behavioral concerns.
  • Job training (older youth).
  • Truancy reduction.
  • Helping college students overcome barriers.

For more information about the Education Support Center, call (215) 683-4000.


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