The child welfare system can be confusing. See a map of how the process works if your child is in foster care or another type of placement with Philadelphia DHS starting on page 16 in the Parent Handbook.
- Read through the Parent Handbook.
- Keep track of your case manager’s and lawyer’s phone numbers.
- If you have questions or concerns, call your case manager and other professionals who work with your family.
- Attend all family meetings and court dates.
Community Umbrella Agencies
Philadelphia DHS works with organizations in your neighborhood, called Community Umbrella Agencies (CUAs). There are different CUAs for different neighborhoods—but they all provide the same services to you.
- Case management Work with social workers to develop a plan for reuniting with your child.
- Parent Cafés Receive support, share a meal and meet other parents at these informal parent-led groups.
Some CUAs also have food pantries and after-school programs.
Find your CUA
Locate your CUA using our map.
Achieving Reunification Center (ARC)
If you have children in out-of-home placement, the Achieving Reunification Center (ARC) can help you with your goal of getting your children back home. It is a “one-stop” support center with services that include:
- Mental health support.
- Budgeting/financial planning services.
- Parenting classes.
- Drug and alcohol services.
To learn more call (215) 683-4000 or contact ARC directly.
714 Market St., 5th Floor
Philadelphia, PA 19106
Parenting Support Services
DHS offers free parenting classes and support groups to help parents improve their parenting skills and relationships with their children. Parenting classes and groups allow parents to connect with each other in a nurturing, safe, and informative environment. Classes and groups are for families currently receiving services from DHS, as well as those who are at risk of involvement with DHS. Sometimes these services are mandated by the court as a step toward reunification.
We have a wide range of parenting education programs conducted by more than 70 community-based agencies.
See a list of collaborative classes, or call (215) PARENTS.
Strengthening Families: Parent Cafés
Our Community Umbrella Agencies host parent cafes in 10 different neighborhoods throughout the City. These parent-led cafés create environments that are free of judgement, where parents from all walks of life can get together to share a free meal and talk. It’s a great way to discuss any concerns you may have as a parent whether your child is in placement or not. The goal of these cafés is to help parents feel supported and more confident in their experiences as parents.
To find parent cafés near you, contact your local CUA.