Due to extremely cold conditions, the City is implementing special measures to keep people who are homeless safe.
If you see someone who needs shelter, call (215) 232-1984.
In effect: 7:00 a.m. on Tuesday, March 20 to 11:00 p.m. on Thursday, March 22

Water bill customer assistance application and documents

Use these documents to plan your water bill customer assistance application. If you need in-person help with your application, find a help location near you.

Name Description Released Format
Application checklist pdf Use this checklist to make sure you're ready to complete the application for water bill assistance. January 26, 2018
Sample application pdf Use this as reference to help plan your application for water bill assistance before you start. January 26, 2018
Water bill assistance fact sheet pdf Print this factsheet to share with community members or constituents. January 26, 2018