City of Philadelphia

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Philadelphia Water Department

Providing drinking water, wastewater, and storm water services, and protecting the region’s water resources.

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Philadelphia Water Department

Services

Pay a water bill
Dispute a water bill
Water bill payment agreements
Can't afford your water bill?
Apply for the senior citizen water bill discount
Water shutoffs

What we do

The Philadelphia Water Department (PWD) serves over 2 million people in Philadelphia, Montgomery, Delaware, and Bucks counties. We use science and technology to assure quality water 24 hours a day, 365 days a year. For nearly 200 years, our department has made sure that the City has the clean, safe water it needs.

PWD works to:

  • Deliver safe water to homes and businesses.
  • Protect our region’s watersheds and the natural environment.
  • Maintain our sewer system so communities stay healthy.
  • Manage runoff from storms to prevent pollution and flooding.
  • Keep thousands of miles of pipes in good operating condition.

Connect

Address
1101 Market St.
5th Floor
Philadelphia, PA 19107
Email waterinfo@phila.gov
Phone: (215) 685-6300

Our programs

Water pours into a sewer grate.

Basement Backup Protection Program

Providing free plumbing upgrades to homeowners who experience water backing up through basement fixtures during wet weather.
Two Water Department employees look at paperwork.

Homeowner’s Emergency Loan Program (HELP)

Helping homeowners afford repairs to water and sewer service pipes.
A woman in a raincoat kneels near flowers.

Rain Check

Manage the stormwater at your home with a free rain barrel, downspout planter, rain garden, or porous paving installed at a reduced price.

Looking for more information?

You can find more about the Philadelphia Water Department on their website.

Go to PWD

Leadership

Randy E. Hayman, Esq.
Commissioner and CEO
(215) 685-6103

Mayor James Kenney appointed Philadelphia Water Department Commissioner and CEO Randy E. Hayman., Esq., in June 2019.

Hayman received his undergraduate degree from the University of Michigan and a law degree from the Georgetown University Law Center. Before assuming his post in Philadelphia, Hayman was a partner at the environmental law firm of Beveridge & Diamond, headquartered in Washington, DC. He served as general counsel for 15 years at two major water utilities, the District of Columbia Water and Sewer Authority and the Metropolitan St. Louis Sewer District.


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